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Roles

Brain has three primary user roles plus the AI agent itself. Each role has clear capabilities, and capabilities map to permission gates inside workflows.

Merchandiser

The daily user. Reviews and approves AI drafts; runs the workflows that feed CutMake.

Manager

Higher permissions. Approves new clients, sees the whole pipeline, queries style lifecycles.

AI Agent

Drafts, suggests, surfaces. Never finalizes important actions without human approval.

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Day-one users

Brain’s day-one users are Mai (merchandiser) and Zean (manager). We don’t scale beyond those two until both are using Brain daily and finding it faster than their current workflow. See Principles #8.

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Permission philosophy

The model is straightforward:
  • Anyone can ask Brain to draft something.
  • Merchandisers can approve their own drafts for most workflows.
  • Managers can approve high-stakes things (new clients, pricing exceptions, manual overrides).
  • The AI agent can never finalize without approval — but can write drafts to the database when they’re clearly labeled as drafts (e.g., BOM drafts).
When a user tries an action they don’t have permission for, Brain doesn’t fail. It prepares the draft and routes the approval to whoever does have permission. The work continues; the gate moves to the right person.