> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vinmake.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quotation Email

> Draft the client email with the quotation attached. Human approval is always required before send.

# Quotation Email

⚪ **Planned (Phase 3)**

Once a quotation is approved, Brain drafts the email to the client with the quotation
PDF attached. The merchandiser reviews the draft and explicitly approves before
anything is sent.

<Warning>
  **Email sending always requires human approval.** This is non-negotiable. There is no
  "send automatically after N minutes" path. There is no "trust me" override. See
  [Principles](/brain/staging/principles).
</Warning>

## What the draft includes

* Polite greeting addressed to the client PIC
* Reference to the style being quoted
* Quotation summary (price, key terms)
* Mention of the attached quotation PDF
* Clarifying notes (e.g., "price may adjust if tech pack changes")
* Call to action ("please review and let us know")
* Professional sign-off from the assigned merchandiser

## Example draft

```text theme={null}
Hi Kaimook,

Please find attached our quotation for style J26WGW153.

We have prepared the pricing based on the current tech pack, measurement file,
and material assumptions. Please note that the price may be adjusted if there
are changes to fabric quality, trims, order quantity, or special finishing
requirements.

Kindly review and let us know if you have any comments.

Best regards,
Mai
VinMake
```

## Approval actions

The merchandiser can:

* **Send** the email
* **Edit** the draft first
* **Regenerate** with different tone or content
* **Attach a different quotation** (e.g., revised price)
* **Save as draft** in the email client
* **Cancel**

## What gets logged

* The draft Brain produced
* The final version that was sent (after any human edits)
* The timestamp the email was sent
* The recipient list

This data feeds the [Oversight Agent](/brain/staging/workflows/oversight), which
monitors whether the client replies.

## Related

* [Quotation](/brain/staging/workflows/quotation) — upstream; generates what gets
  attached
* [Oversight Agent](/brain/staging/workflows/oversight) — watches the response
* [Principles](/brain/staging/principles) — why email send is always gated